Customer service

The “Face” of Your EMS

Post by gnevius@quickmedclaims.com
on Care, Caring, Customer service, EMS Agency, EMS Crew, EMS Providers, Etiquette, Intake, Positive Face, Professional, Staff
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“Face?”
Whether you realize it or not, the EMS agency you serve has a face and it’s

What’s Your EMS Agency’s Customer Service “Footprint” Look Like?

Post by gnevius@quickmedclaims.com
on 9-1-1, Administrators, Care, Customer service, EMS Agency, EMS Billing, Footprint, Non-Emergency, Outsource, Provider, Transport
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“Footprint?”Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is

What if You Were the Patient?

Post by gnevius@quickmedclaims.com
on Ambulance Billing, Billing office, Certified Ambulance Coder, Client Services, Customer service, EMS, Enhanced PulsePoint™, Patient
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The 53rd Phone Call of the Day…
Your billing office receives a lot of phone calls.

Come the end